Support

Introduction 6

• System Structure - Modules
• Navigating Smartek - Know Your Icons!
• Terminology/Definitions
• Leverage Smartek - Smartek Modules and Packages
• Migration For Account Admins

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Registration and Setup 10

• Registration + Sign Up
• Get Started - Complete your Company Profile
• Add Employees
• User Permissions
• Company and Employee Roles

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Smartek Features 5

• Dashboard
• Library
• Roles
• Inbox
• Divisions and Locations

Frequently Asked Questions 4

• FAQ - Registration and Setup
• FAQ - Compliances and Permits
• Sign up with Apple ID
• FAQ - Adding a New Role to an Existing Account

Security 1

• Reporting a security vulnerability

Release Notes 10

• Release Notes - December 2023
• Release Notes - June 2023
• Release Notes - May 2023
• Release Notes - April 2023
• Release Notes - March 2023

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Smartek - Hardware & Devices 2

• Smartek Kiosk with Dymo Label Printer
• Smartek Kiosk

Integrations 3

• SSO with Azure Active Directory and SMARTEK
• Integration - MYOB
• Integration - Xero

Step 1 - Company Registration 5

• Register your Company
• Complete Company Profile
• Add Employees
• Link your Company to a Customer
• Link your Employees to the Customer

Step 2 - Submit Compliances, Inductions and Permits 3

• 1. Company Compliances
• 2. Employee Compliances + Inductions
• Submit Permits (If Requested by your Customer)

Step 3 - Accessing Sites 3

• Am I Compliant? - Verify your Compliance Status
• Contractor Sign In - QR Codes and Smartek App
• Smartek ID Cards and Card Readers

For Employees 6

• How to Sign Up
• Complete your Profile
• Complete Compliances
• Complete Inductions
• Check your Compliance Status

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Useful Information 5

• HSE Policy Template
• Safe Work Method Statement (SWMS) Template
• Inviting and Managing Sub-Contractors
• Hazardous Substance Register Template
• Company Registration Guide

Company Level 9

• 1. Create a Company Account
• 2. Link to your Customer
• 3. Complete your Company Profile
• 4. Add an Employee
• 5. Add Credits

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Employee Level 3

• 1. Employee Sign Up
• 2. Submit your own Employee Compliances
• 3. Complete your Inductions

Customer Account 5

• 1. Viewing the Contractor's Compliance Summary
• 2. Vetting Compliances
• 3. Check Access
• 4. View your Dashboard
• 5. Generate a Report

Smartek Tips - Managing a Workforce 6

• Adding Employees
• Inviting a Contractor
• Vetting Compliances
• Visitor/Contractor Sign In - Adding a Kiosk (QR Code)
• Creating a NEW Compliance (FORM)

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Site Access 0

Compliance Management Module 0

Permit to Work System 0

Asset Management 0

Online Induction 0

Features 0

Registration 1

• I've forgotten my password. How do I reset?

Account Setup 0

Compliances 0

Smartek Features 0

DRAFTS 0

Company Level 9

• 1. Create a Company Account
• 2. Link to Your Customer
• 3. Complete your Company Profile
• 4. Add an Employee
• 5. Add Credits

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Employee Level 3

• 1. Employee Sign Up
• 2. Submit your own Employee Compliances
• 3. Complete your Inductions

Customer Account 6

• 1. Signing Your Account Up
• 2. Viewing the Contractor’s Compliance Summary
• 3. Vetting Compliances
• 4. Check Access
• 5. View your Dashboard

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The Basics 0

Choose the kind of help you need... 0

Frequently Asked Questions (FAQ) 0

Release Notes 0

Explore the Features & Benefits of Smartek 0

Step-by-Step Guides 0